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Remote job · Customer success

Technical Customer Success Manager - Americas

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  • Apply from anywhere in the world
  • Full-time · fully remote
  • Posted 10 Nov 2026

About the company

the company is your product’s context layer. It ingests and stores your analytics, errors, replays, and business data so you and your agents can query and act on it.

We launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:

  • A suite of analytics and observability tools, including product analytics, replay vision, AI observability, and error tracking

  • the company MCP for users and their agents to query and act on their product and business data

  • Data warehouse so users can query product and customer data together using custom SQL insights.

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Source: the company’s own careers page. HireTalent is not the employer; we never ask candidates for money.

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