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Customer Care Manager – Real Estate

RIKAZ Development · Muscat

Job type
Full-time
Location
Muscat, Oman
Experience
Not stated
Salary
Not stated
Education
Bachelor's in business administration, management or marketing
Posted
22 Oct 2026

Overview

RIKAZ Development, an Omani real estate developer, is hiring a customer care manager in Muscat to lead end-to-end customer service for its projects. The manager oversees handover and after-sales support and sets service standards.

Key responsibilities

  • Lead customer care teams and service standards
  • Coordinate unit handover and after-sales support
  • Resolve customer issues with internal departments
  • Report on service metrics and recommend improvements

Requirements

  • Experience managing customer-facing teams, ideally in real estate
  • Strong communication and analytical skills
  • CRM and MS Office proficiency
  • Business-related bachelor's degree preferred

Originally published on LinkedIn. Details summarised by HireTalent; always confirm on the original advert.

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