- Job type
- Full-time
- Location
- Muscat, Oman
- Experience
- Not stated
- Salary
- Not stated
- Education
- Bachelor's in business administration, management or marketing
- Posted
- 22 Oct 2026
Overview
RIKAZ Development, an Omani real estate developer, is hiring a customer care manager in Muscat to lead end-to-end customer service for its projects. The manager oversees handover and after-sales support and sets service standards.
Key responsibilities
- Lead customer care teams and service standards
- Coordinate unit handover and after-sales support
- Resolve customer issues with internal departments
- Report on service metrics and recommend improvements
Requirements
- Experience managing customer-facing teams, ideally in real estate
- Strong communication and analytical skills
- CRM and MS Office proficiency
- Business-related bachelor's degree preferred
Originally published on LinkedIn. Details summarised by HireTalent; always confirm on the original advert.