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Hospitality & Tourism

Front Office Team Leader

Alila Hinu Bay · Salalah

Job type
Full-time
Location
Salalah, Oman
Experience
2–3 years
Salary
Not stated
Education
Not stated
Posted
8 Oct 2026

Overview

Alila Hinu Bay in Dhofar is looking for a front office team leader to supervise check-in, guest handling and front-desk scheduling. The role suits someone with guest-facing supervisory experience and knowledge of Opera PMS.

Key responsibilities

  • Register guests and assign rooms, including VIPs
  • Resolve guest complaints and escalate when needed
  • Prepare weekly rosters to match business levels
  • Train the team to hotel standards and recognise performance
  • Keep front office equipment and room keys secure

Requirements

  • 2–3 years in front office or a guest-facing supervisory role
  • Opera PMS or similar knowledge preferred
  • Calm and efficient under pressure
  • Flexible for night, weekend and holiday shifts
  • Good English communication skills

Originally published on LinkedIn. Details summarised by HireTalent; always confirm on the original advert.

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