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Hospitality & Tourism

Spa Operations Manager

Mandarin Oriental, Muscat · Muscat

Job type
Full-time
Location
Muscat, Oman
Experience
3-5 years of spa management in five-star hotels
Salary
Not stated
Education
NVQ Level 3 in beauty therapy, CIDESCO/BTEC or equivalent
Posted
7 Nov 2026

Overview

Mandarin Oriental, Muscat is looking for a spa operations manager to run the daily operation of its beachfront spa. The role covers guest experience, therapist scheduling and training, revenue tracking and promotions.

Key responsibilities

  • Oversee reception flow and resolve guest concerns
  • Schedule therapists and deliver ongoing training
  • Keep treatment rooms, equipment and stock in excellent condition
  • Track revenue and KPIs and plan spa promotions

Requirements

  • Recognised beauty therapy qualification
  • Spa management experience in luxury hotels or resorts
  • Good command of MS Office and spa booking software
  • Leadership, budgeting and planning skills

Originally published on Mandarin Oriental Careers. Details summarised by HireTalent; always confirm on the original advert.

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