Support tickets reach the right person straight away and keep the whole conversation in one place. We usually reply within one business day and email you when we do.
Open a ticket
- Sign in and open My account › Support.
- Under Open a new ticket, choose a Topic: My account & sign-in, Posting a job advert, Payments & invoices, CV builder, Job alerts & AI Auto-Apply, Report a job or company, or Something else.
- Write a short Subject and describe your question in Your message. Add an advert reference (HT-…) or payment reference (PAY-…) if you have one.
- Press Send ticket.
Follow and reply
- Each ticket shows its status: Waiting for our reply, Answered or Closed.
- A number on the Support tab shows new replies.
- Open a ticket to read the conversation, then use Send reply to answer.
- Problem solved? Press Mark as solved. Writing a reply to a closed ticket opens it again.
No account and cannot create one? Only then, use the email address on the Contact page.
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Your account dashboardWhat you find under My account: overview, job alerts, CVs, job profile, adverts, payments, support and settings.Report a job advertTell us about a scam, wrong information, a closed vacancy or a problem with an employer.Paying on HireTalentHow checkout works: card payment with Thawani, discount codes and pending orders.
