- Job type
- Full-time
- Location
- Muscat, Oman
- Experience
- 2+ years
- Salary
- Not stated
- Education
- Bachelor's degree in any field
- Posted
- 21 Oct 2026
Overview
Majid Al Futtaim Properties is hiring a customer service coordinator for one of its malls in Muscat. The role runs the information desk, resolves shopper complaints and manages services such as gift cards, loyalty and valet.
Key responsibilities
- Run the mall's customer service desk smoothly day to day
- Assist shoppers with enquiries, directions and promotions
- Resolve complaints across all channels within SLA
- Coordinate with tenants, security and maintenance teams
- Manage gift cards, loyalty, valet, rentals and lost and found
Requirements
- Bachelor's degree in any field
- At least 2 years of customer service experience
- Professional and courteous manner
- Good communication and problem-solving skills
Originally published on LinkedIn. Details summarised by HireTalent; always confirm on the original advert.
