- Job type
- Full-time
- Location
- Muscat, Oman
- Experience
- 1-3 years
- Salary
- Not stated
- Education
- High school diploma; diploma or bachelor's in Hospitality preferred
- Posted
- 28 Sep 2026
Overview
Crowne Plaza Muscat OCEC, a five-star hotel at the Oman Convention and Exhibition Centre, is hiring guest service specialists for its front office. The role handles check-in and check-out, guest requests and complaints. Omani candidates are highly preferred.
Key responsibilities
- Welcome guests and handle check-in and check-out accurately
- Provide information about hotel facilities and local attractions
- Resolve complaints promptly and escalate when needed
- Manage reservations, special requests and VIP arrivals
- Keep guest profiles and preferences updated in the PMS
Requirements
- High school diploma; hospitality diploma or degree preferred
- 1-3 years in guest relations, front office or hotel customer service
- Strong spoken and written English; Arabic is an advantage
- Friendly, professional and guest-focused
Originally published on LinkedIn. Details summarised by HireTalent; always confirm on the original advert.
